Since COVID we’ve adjusted our procedures to keep our staff and your pets as safe and healthy as possible.  We are now allowing people in the building with some guidelines.  Here’s what to expect:

1.Please do not enter the building without permission.  When you arrive please call to let us know, or knock on the side or front door.

2.For scheduled appointments, we’ll have someone come out to your vehicle to get your appointment started.  Then when we’ve got everything ready we’ll bring you and your pet into the building.  Currently (with some exceptions) we allow one person in the building for an appointment.  If you have additional people present we can provide an iPad so everyone can participate in the visit.  If your pet requires any in-house testing and/or procedures we may have you wait in your vehicle while those are being done.

3.If you prefer to have your whole visit done on a curbside basis, we can provide an iPad and one of our assistants will accompany your pet into the building.

4.If you need to pick up medication or food, please call ahead so that we can have it ready when you arrive.  We can then bring your item(s) to the door or to your vehicle.

5.If you have any symptoms of a respiratory illness and/or are positive for COVID, please make every effort to have a family member bring your pet to the clinic for you.  The CDC recommends that you minimize contact with your pet if you have COVID symptoms.

6. We accept cash, checks, and credit cards for payment.  We can process credit card payments without a signature, either by bringing the card inside or over the phone.  In addition, we can provide email receipts rather than physical copies if we have your email address.  Receipts can be re-transmitted or re-printed as needed in the future.

We appreciate everyone’s cooperation.